Mega Big Casino (MBC) Privacy Policy
Last updated: July 1, 2026
Mega Big Casino (“MBC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data when you use our platform.
By registering an account or using our services, you agree to the practices described in this policy.
Information We Collect
We collect the following categories of information:
- Account Information: username, email address, phone number, date of birth
- Identity Verification (KYC): government-issued ID, proof of address, and other documents required to verify your identity, as outlined in our Security Trust Center
- Financial Information: GCash, Maya, or bank account details used for deposits and withdrawals. We do not store full banking credentials — see our Security page for details on how payment data is handled.
- Technical Information: IP address, device type, browser type, and cookies (see Section 5)
- Usage Data: gameplay history, transaction history, and support interactions
Last updated: July 1, 2026
Mega Big Casino (“MBC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data when you use our platform.
By registering an account or using our services, you agree to the practices described in this policy.
How We Use Your Information
We use your information to:
- Create and manage your account
- Process deposits, withdrawals, and bonus eligibility
- Verify your identity and prevent fraud (KYC/AML compliance)
- Provide customer support
- Improve our platform and game offerings
- Communicate important account or security updates
We do not sell your personal information to third parties.
Legal Basis & Compliance
We handle personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), as enforced by the National Privacy Commission. If you are accessing MBC from outside the Philippines, additional local data protection laws may also apply to you.
Data Sharing & Third Parties
We may share limited data with:
- Payment processors (GCash, Maya, banking partners) to complete transactions
- Identity verification providers to confirm KYC compliance
- Game providers (e.g., JILI, Pragmatic Play, PG Soft) as necessary to deliver gameplay — see our Game Integrity section for details
- Legal authorities, only when required by law
We require all third parties to protect your data under confidentiality obligations.
Cookies & Tracking
We use cookies to keep you logged in, remember your preferences, and understand how players use our platform. You can control cookie settings through your browser. Disabling cookies may affect site functionality.
Data Retention
We retain your personal data for as long as your account is active, and for a reasonable period afterward to comply with legal, tax, and anti-fraud obligations. KYC documents are stored in a separate, encrypted system as described in our Security Trust Center.
Your Rights
Under the Data Privacy Act, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal/regulatory retention requirements
- Withdraw consent for non-essential data processing
- File a complaint with the National Privacy Commission if you believe your data rights have been violated
To exercise these rights, contact us via our Support channels.
Data Security
We implement encryption, firewalls, and access controls to protect your information — full details are available on our Security Trust Center page
Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or an in-platform notice. Continued use of MBC after changes take effect constitutes acceptance of the updated policy.